About BumpedFlights
BumpedFlights was created to help air travelers understand their rights when a flight is delayed, overbooked, or disrupted.
Airline compensation rules can be confusing. Different regulations apply depending on where a flight departs, where it lands, and how long the delay lasts. In many cases, passengers may be entitled to cash compensation — but airlines don’t always explain those rights clearly at the airport or during rebooking.
Our goal is simple: make passenger‑rights rules easier to understand before you contact the airline.
What This Site Does
BumpedFlights provides:
- Plain‑English explanations of flight compensation rules
- An interactive calculator to estimate potential compensation
- Downloadable draft claim letters you can edit and submit yourself
The calculator covers major passenger‑rights frameworks, including:
- U.S. Department of Transportation (USDOT) denied boarding rules
- EU Regulation EC 261/2004 (EU261)
- UK Regulation UK261
All calculations are based on publicly available regulations and guidance.
What This Site Does Not Do
To be clear:
- We do not submit claims on your behalf
- We do not contact airlines for you
- We do not provide legal advice
- We do not guarantee compensation
The tools on this site are designed to help you make informed decisions — not to replace airline policies, legal counsel, or regulatory authorities.
About the Claim Letter Generator
The claim letter generator produces a draft, editable template that you can download and customize.
- No personal details are required by default
- Adding your name is optional
- Drafts are generated on demand
- We do not store or save claim letters
Many travelers prefer to edit or personalize the letter locally before sending it to an airline, and the tool is designed with that flexibility in mind.
Privacy and Data Use
BumpedFlights is designed with privacy as a priority.
- We do not require account registration
- We do not store names, flight numbers, or claim letters
- Calculator inputs are processed in your browser or on request only
- No personal flight data is retained by the site
For more details, please review our Privacy Policy.
Why This Tool Exists
Many passengers miss out on compensation simply because they aren’t aware of their rights or feel uncertain about how to start a claim.
By offering clear explanations and neutral tools, BumpedFlights aims to reduce that uncertainty and help travelers decide what to do next — whether that’s contacting the airline directly, researching further, or choosing another option.
Contact
If you have questions about how the site works or notice an issue with the calculator, you can reach us through the contact information listed on this website.
Disclaimer
BumpedFlights provides informational tools only and does not offer legal advice. Compensation eligibility and outcomes depend on specific circumstances, airline policies, and the interpretation of applicable regulations.